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Ryanair cancelled flights - Michael O'Leary ADMITS 'this is our mess'

Ryanair cancelled flights - Michael O'Leary ADMITS 'this is our mess'”

Customers affected will be emailed offers of alternatives or full refunds and details of their compensation entitlement, the budget airline confirmed.

The situation is quickly turning into a public relations disaster, with the beleaguered airline under pressure to publish a full list of the flights it plans to cancel.

Des Manning told KCLR Live they've been busy fielding calls about it and thankfully haven't had any of their customers affected yet.

"Passengers have an extensive array of rights but Ryanair have a duty of care to their passengers to be clear on which flights they are cancelling - well in advance". Rory Boland, travel editor at Which? said: "Ryanair cancelling many flights at short notice will cause huge inconvenience and great distress for its passengers".

"It's essential that Ryanair release a full list of flights that will be affected so that passengers have as much time as possible to make alternate arrangements".

The carrier's current annual leave year runs from April to March, but it is now transitioning to a January to December schedule from 2018.

Kiely added that by cancelling flights until Ryanair's winter schedule starts in early November, the carrier can restore punctuality to a target of 90 percent.

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The airline has outlined the affected flights, but only up until this Wednesday.

The flight must have departed from an EU airport, operating by any airline, or it must be arriving into an EU airport and be operated by an EU airline.

The Irish low-priced airline said the bag policy changes are aimed at reducing the number of flight delays caused by too many customers arriving at the gate with two carry-on bags.

Airlines must also offer you meals, refreshments, and hotel accommodation as appropriate whilst you wait for a rearranged flight for both delays and cancellation.

Ryanair has the form on its website you need to fill-in. Be sure to document what you spend, though and keep receipts. Ensure you retain any receipts from extra spending incurred as they will be used as evidence for your claim.

Some may also be able to claim compensation depending on several factors.

There are multiple flights to and from Ireland to be found on most of the days of cancellations.



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