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DirecTV offering refunds to customers angry over National Football League protests

DirecTV offering refunds to customers angry over National Football League protests”

This is notable, because refunds for Sunday Ticket aren't usually given once the season has started.

Subscribers who wish to cancel their NFL Sunday Ticket package may do so if they cite the players' protest as the reason, DirecTV customer service representatives told The Wall Street Journal on Tuesday.

Some Twitter users on Wednesday praised DirecTV's move, while others criticized the exemption, which was first reported by The Wall Street Journal.

An AT&T spokesperson declined to confirm the cancellation policy and said the company would have no numbers to share.

The actions of the players angered many and apparently led to some calling DirecTV and cancelling their subscriptions to the popular Sunday Ticket package.

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"I honestly didn't think I'd get a refund", Mark Hoffman, a former business editor at the Milwaukee Journal Sentinel, told the Journal.

AT&T, which owns DirecTV, typically mandates fans can not cancel their subscriptions once the National Football League season starts.

In response, entire teams staged protests, including three that stayed in their locker rooms during the anthem. Also, more players were sitting or kneeling. On Monday night, the Dallas Cowboys' entire staff including owner Jerry Jones kneeled before the anthem as a demonstration of unity and equality, then stood up for the playing of the actual national anthem. According to the New York Post, the satellite service does not typically return money for the subscription after the National Football League season starts, but some customers reported receiving refunds after saying they were upset by the anthem protests.

The decision comes after hundreds of NFL players knelt for the national anthem this weekend before the start of NFL games to make a statement against racial injustice.



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